Thursday, 17 May 2012 00:00

Recall For Inspection: Mammut Via Ferrata Sets Tec Step 2012

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Recall For Inspection: Mammut Via Ferrata Sets Tec Step 2012

05/17/12: Seon, Switzerland: The Company Mammut recalls the Tec step via ferrata sets of the production year 2012 for a preventive inspection. According with Mammut in regular quality checks a production error has been discovered, but probably an isolated case.


The information which part of the set is affected is not given by Mammut, but decided to make a preventive recall of the 2012 production series of the Tec Step for inspection.

Please see the latest recall from 10/18/2012 of the Tec Step 2012 series !!


The affected series are:

 


2130-00240 Tec Step Bionic
2130-00220 Tec Step Classic
2130-00250 Tec Step Brenta Classic

 

rueckruf viaferrata set


Not affected are the 2130-00230 Tec Step Bionic Turn series with hinge and the older sets of the 2130-00160 Tec Step Via Ferrata Brenta Turn / 2130-00150 Tec Step Via Ferrata Brenta / 2130-00170 Tec Step Via Ferrata Element.


The recall is possible by sending the via ferrata set directly to the Mammut Sports Group or by giving it to your local dealer. According with Mammut the shipping costs are getting compensated. For sending the set back a form of Mammut is attached. After the check of the sets they get marked.

Contact:


For non EU customers and Switzerland:
Mammut Sports Group
Customer Service
Birren 5
CH-5703 Seon
Phone: 0041(0)848 85 81 81
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


For EU customers: (ATTENTION: Adress has changed since Oct. 2012 !!)
Mammut Sports Group GmbH
Customer Service
xx
Phone: +49 (0) 1805 62 66 88
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Further information on the website of the Mammut Sports Group and in the attached PDF documents in German.

 

Read 938 times Last modified on Wednesday, 13 March 2013 14:59
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